Unlike many other web sites that have special rules and lots of fine print, Big Bear Store has a transparent and clear shipping policy for all orders placed on our website, without any special exceptions.
Just because shipping is free doesn't mean it should take a long time. Big Bear Store understands that getting your items quickly is important to you, so we make every effort to process your order quickly.
We offer FREE Shipping (specified on the Product detail page) on selected products ordered through https://thebigbearstore.com
We make our best efforts to ship each item in your order within 3-4 working days of the order. However in some cases, we may take longer, up to 5 working days, to ship the order as we may have to procure it from some other stores or our suppliers.
We ship on all week days (Monday to Saturday), excluding public holidays. To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest